5 Levels of Remote Working and Where You Need To Be
COVID 19 has forced companies all over the world to enact or create remote working protocols. Like most things worth doing, there are different levels of proficiency and sophistica
Supporting Customer Service through Covid 19
Having to navigate the impact of COVID 19 on business has been the most difficult task for most managers (especially customer service). With high gripping of finance with cash flow
The New Normal: How Organizations Can Cope With it
As people’s everyday lives are impacted by restrictive measures being put in place, it has led to an increasing call surge to contact centers, as individuals seek information. Th
5 Hidden Features to try out at your next Zoom Meeting
Zoom has fast become the go-to for video conferencing since the lockdown began. A great number of users have logged on to this platform and made it a regular tool for video confere
4 Coping Strategies through Covid-19 Lockdown and the Full Opening of the Economy
What we have witnessed in recent times has never been seen by the majority of us. Leaders – in businesses, nations and all areas of life – are not used to this. This is why
Are You Qualified for the $340 million Ad credits for Google Ads Small and Medium-sized Businesses?
Recently, Google announced it is giving SMB customers worldwide $340 million in ad credits, which can be used towards future ad spend across Google Ads platform till the end of 202
6 Simple Measures to Observe to Stay Safe and Secure Online
Hacks, scams, malware and other related threats have made the Internet feel like a dangerous place to go these days. Lately we have had computers, mobile phones and other internet-